Contact Us
- Office Hours
Customer Service / Account Assistance / Support: Monday - Friday 9am - 5pm QLD Australian Standard Time (Except QLD & National Public Holidays) - Social Media
- After Hours
Customer Service / Account Assistance / Support: Open A Ticket Here - Phone/Fax
Qld: +61 7 3107 7420- Nsw: +61 2 9007 2420
- Vic: +61 3 9912 1320
- Sa: +61 8 8122 2820
- Wa: +61 8 6365 2150
- Fax: +61 7 3107 7412
- If you have a hearing or speech impairment, you can call us via the National Relay Service:TTY users:
Call 13 36 77, dial 0, then ask for 07 3107 7420 option 3
Speak and Listen:
Call 1300 555 727 then ask for 07 3107 7420 option 3 - For Billing and Complaints issues please send in writing your concern via a Ticket Here , we will try to resolve any issue raised within 24 to 48 business hours and if it needs more investigation, it will take up to 5 business days. If the issue cannot be resolved this can be escalated to the TIO . But please before you go any further read about our complaint procedure here
- Address:
PO BOX 280, ORMEAU QLD 4208
ABN - 80 350 232 876 - We are members of
 |
 |
 |
 |
